GriiD OS

Run power and charging operations from one control room.

Use one operating system for sites, customers, drivers, assets, billing, payments, faults, maintenance, and AI-run workflows across solar-backed power and EV charging networks.

Utility operations Charge operations Customer and driver portals
Operations Desk All work lands in one queue.
Live record

Cases needing attention

Payment delay riskDavid Adeola has an overdue power invoice. Review
Charger connector faultWingate Office Park, Plug 2 failed the last session. Dispatch
Load near safe capacitySite load is approaching the configured operating band. Prepared

Network snapshot

Sites watched42
Assets online1,284
Active sessions24
Open cases16
Modules

Choose the module that matches your network.

The screens, data model, and workflows adapt to the work your team runs. Utility OS is for solar-backed power networks. Charge OS is for EV charging networks. Both use the same operating record, permissions, audit trail, and AI control layer.

Utility OS

For solar-backed power operators.

Manage customers, clusters, meters, inverters, batteries, billing, payments, support, and maintenance from one workspace.

  • Customer onboarding, site qualification, plan setup, and service records
  • Meter, inverter, battery, gateway, and site telemetry views
  • Billing readiness, invoices, payments, usage history, and receipts
  • Operations cases, field tickets, maintenance proof, and SLA tracking
Charge OS

For EV charging operators.

Manage stations, chargers, plugs, sessions, tariffs, prepaid payments, faults, uptime, and field work from one workspace.

  • Station, charger, connector, and OCPP state management
  • Driver payment portals, prepaid sessions, tariffs, and receipts
  • Charging history, energy delivered, idle time, and fleet reporting
  • Fault detection, uptime monitoring, maintenance cases, and dispatch
01Collect the signal

Customer, driver, payment, asset, and telemetry data enter one record.

02Explain the issue

The system ties the signal to evidence, impact, owner, and recommended action.

03Move the work

Cases route to billing, support, maintenance, finance, or operations.

04Keep the trail

Every decision, approval, message, and action stays auditable.

Operator workbench

The daily operating screens your team works in.

Operators should not jump between billing sheets, device portals, WhatsApp notes, maintenance lists, and payment exports. The workbench puts the current record, history, blockers, and next action in one place.

Customer detailUtility operator view Utility OS
Customer detailDavid Adeola
Edit customer active
MoneyNGN 2,327 owed
Paid so farNGN 168
Usage1404.5 kWh
Contact08085004001
Overview Billing 15 Usage 1
Last 24h Last 7d Last month Last year Date range
Usage historyAsset cumulative counter
Latest reading15.6 kWh from VB Gate 1 inverterAccepted
Payment delay riskOpen invoice is 13 days overdueFollow up
Charging operations overviewStation and session view Charge OS
Charge OSWingate Office Park
Open operations Add station
Ready plugs18
Active sessions24
Paid sessions319
Network42/45
Overview Chargers Plugs Sessions Activity
Wingate Office ParkIkeja, Lagos. 50 kW site capacityActive
Charger CHG-001OCPP 2.0.1, 2 plugs, 45 kWOnline
Plug 2Driver tag recorded, prepaid control trackingCharging
Charging activityEnergy and duration
Portals

Customers and drivers get mobile-first payment flows.

Power customers need a simple account view. EV drivers need a quick QR-to-payment flow. Both portals keep the support and payment experience tied to the operator record.

Power accountCustomer mobile portal Customer
Amount due NGN 2,327 Due 27 Jun 2026.
Serviceactive
PlanEstate Plan
Pay bill
Power statusOnline
Last paymentNGN 168
Service locationVB Gate 5House G8
Billing sourceAsset cumulative counterInverter
Report issueNo open reportsOpen
Home Usage Plan Receipts
Prepay to chargeDriver payment portal Portal
Ready to prepay Wingate Office Park Ikeja, Lagos
MinimumNGN 5,000
Plug#1
EnergyTariff for delivered energyNGN 220 / kWh
TimeOptional parking or idle chargeNGN 25 / min
Prepay amount5000
Phone or email08000000000
Make payment
Charge Payment
AI controls

Automation should explain itself before it acts.

GriiD OS can recommend, prepare, and run approved workflows. Equipment control stays policy-gated. Every action keeps the evidence, actor, approval state, and result attached to the record.

Detect

Find payment risks, abnormal readings, charger failures, low battery risk, overload risk, and maintenance signals before they spread.

Prepare

Draft cases, messages, invoices, tickets, customer follow-ups, and field work with the supporting evidence attached.

Run approved workflows

Let routine workflows run inside permission limits while sensitive equipment actions remain gated by policy and approval.

Put your energy operation on one record.

Show us your sites, assets, customers, drivers, billing rules, payments, and maintenance workflow. We will map how GriiD OS would run it.